FAQ

Can't find your answer? Contact us.

How do your sizes fit?

Our polos run slightly large, so we recommend sizing down. Our tees fit true to size; size up if you like a more relaxed fit. Polos and tees come in XS to XL. Caps are one size with an adjustable strap.

How much is shipping?

Australian orders are a flat $9.99, or free when your order is $99 or more. International orders are a flat $30.

How long will my order take?

We pack orders within 1–3 business days. Australian delivery usually takes 5–7 business days after that. International delivery usually takes 15–20 business days.

Do you ship internationally?

Yes. Choose "Outside Australia" in your cart before checkout. International customers pay any customs duties or import taxes charged by their country.

Can I track my order?

Yes. When your order ships, we email you a tracking number.

What is your returns policy?

You can return items within 30 days of delivery if they're unworn, unwashed and undamaged, with tags attached. Email us to start a return. See our Shipping & Returns page for full details.

Can I exchange for a different size?

Yes. Email us with your order number and the size you need, and we'll check stock and arrange the exchange.

My item arrived damaged or faulty. What do I do?

Email us within 7 days of delivery with your order number and a photo. We'll send a replacement or a full refund, and cover the return postage.

How can I pay?

We accept Visa, Mastercard and American Express, plus Apple Pay and Google Pay on supported devices. Payments are processed securely by Stripe. We never see or store your card details.

Can I change or cancel my order?

Email us as soon as possible. If your order hasn't shipped yet, we'll do our best to change or cancel it.

How should I wash my Remain Rogue gear?

Wash cold, inside out, with similar colours. Don't tumble dry or iron over prints. Always check the care label on your garment.

Do you sell wholesale?

Yes. Email [email protected] with your business details and we'll get back to you within 2–3 business days.